Auto Parts Warehouse App Reviews

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CUSTOMER SERVICE

Your app is great, parts are great. Ive never had a problem until the past few weeks. Your customer service reps leave something to be desired. I was on the phone for half an hour with a lady that could barely speak english. Then I went to your live chat for help and spent longer than that just going in circles, getting back to point A of why I was even there. I was missing a piece that is supposed to be INCLUDED IN THE KIT. Says so right in the assembly instructions. Well, its not there, and because of the run around, nothing got accomplished, aside from me leaving more angry and frustrated than before.

Need Update

The app is great but it needs a major update to fix the bugs, app froze in the middle of placing order, order never went but was billed took me several days to get the transaction fixed.

Useless

This company is not set up for mobile purchasing. I went on their website on my mobile device and it did not work. So I tried downloading the app still no success. I was able to find the wheels I wanted on my PC.

My gripes

Does not show me my tracking number or help me to track packages

Works better than it used to.

Im happy with the newest version of this app. It works much better than it used to.

Satisfied Customer

Im very pleased with prices and the customer service. How fast it gets shipped out.

Awesome!

Best autopart app out there people..

Worst experience ..would rather go to the dealer ever time than deal with this again

Ordered a vital part for my vehicle and selected overnight. The order went through and was designated as "processing" for over 24 hrs. Only to find out that it was out of stock and it may take a week for a refund. Thanks for the stress

One of the better parts apps out there

Been using APW for about a year shipping is usually free I just wish they had a way to price match other suppliers. Overall a great app.

APW

Easy to use.

No Customer Support & Break Their Policies

6 calls and 6 times each person said "Im not sure how this works. Let me leave someone call you back. I even received an email saying they will call in less than a couple days. By day 4 I call again. This began on December 10th 2016. They dont have any intention of helping. They even admitted being a third party and so if nothing happens it doesnt affect them!!!! If its truck or off road items you need. 4wheelDrive is cheaper as just 1 example!!!

Just perfect

Friendly, easy, handy. Just perfect

Great App!

Super easy to navigate. Wide range of parts for my restoration projects. Thanks!

Good website

Good app easy to use!

Great app

This app is a money saving awesome!!

Excellent, when it works!!

It crashes and closes several times, but is excellent, when it works!!!

Pretty cool

Would be better with larger pics and better descriptions

Great app

Anything you need for your car on your fingertips

Very little info on parts

Needs better info on parts. The search function doesnt seem to work as good as it could. Doesnt show what thickness wheel spacers they have but they vary by a few dollars.

Great app!

Love it, but having trouble purchasing some items! Overall great app tho!

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